In order to access sessions at Swings & Smiles you will need complete our assessment form in advance of your first visit. You will then be issued with a timetable and will be able to book sessions for your family. All sessions must be booked in advance, and as we do get busy we'd recommend booking at the earliest opportunity to avoid disappointment.

Swings & Smiles is committed to providing you and your family with a unique family play experience here in West Berkshire. By completing our assessment form this means our professional play leaders and support staff will be able to provide a rich and safe play experience each time that you visit. Please be assured this information will be held securely. Parents are more than welcome to come for a visit prior to bringing their family if they wish to check out the facilities in advance.

Please return completed assessment forms by email to [email protected] or, if you prefer, by post to Swings & Smiles, A Place to Play, Lower Way, Thatcham, RG19 3RR. We will endeavour to process all assessment forms within 5 days of receiving them. Each form will be assessed by a panel and you will then be advised of which sessions will be suitable for your family, and provided with our timetable so that you can book using the options below.

If you have any questions about our assessment process please email [email protected].

How to book

After you have completed your form and received confirmation of your assessment you will be able to book to attend Swings & Smiles. All sessions must be booked in advance and the best way to do this is by completing our online Booking Request form or by emailing us at [email protected]. Someone from the team will be in touch as soon as they can to confirm your booking.

Sometimes we will be able to take last minute or on the day bookings, if you would like to enquire about a last minute booking please call us on 01635 285170.

Recent changes to access 

Due to growing numbers and increasingly busy sessions, we've recently made some changes to our registration process.  We now require all families to complete our assessment form in advance of visiting and use the booking process detailed above. If you have registered with us previously using our old form and process you will still need to complete the new assessment form to continue accessing Swings & Smiles.

See an overview of the sessions available